As the weeks press on, I find myself marching into my final week of grad school. This is a time to reflect upon accomplishments as well as opening new doors. For me, grad school represents an opportunity for growth, change, and career transition, and that journey consists of polishing my interviewing skills. We’ve all seen the world make a drastic shift to remote working throughout the pandemic, and this has impacted how we interview too. Now with vaccinations becoming more widely available, and remote work starting to transition back into the office, let’s take a look at the do’s and don’ts of interviewing in todays’ global climate.
It’s important to recognize that we are now in a post-COVID world and with that, there are changes in professional etiquette that should be observed. When setting up an interview today, it could be virtual or face-to-face. Let’s take a look at the do’s and don’ts of virtual interviewing. Working remotely has shown us that our in-office environment and our home environments are significantly different. When setting up a virtual interview, be sure to schedule it during a quiet time in your home, when kids, pets, or other distractions won’t interfere with your time to make a good impression. Don’t make a bad impression by leaving on the television, background music, or a cell phone which may cause a distraction.
An important fact to remember, is that technology sometimes doesn’t work when you need it to most. Do plan ahead and make sure that programs and equipment are in working order before the interview. Technical skills are considered one of the top competencies that employers look for in new hires, and virtual interviews provide a easy gauge of your ability to make a good first impression. You don’t want to be “late” to your interview because you were downloading the necessary program. It’s also recommended to test your audio, video, and internet connection in advance, to ensure that your web cam and microphone deliver clear audio and video for your interview.
Another important do for virtual interviewing is to dress for success. It’s important to project professionalism, through appropriate business attire. It’s recommended that you don’t wear colors that might make you appear washed out on camera, or overpowering patterns and flashy accessories which can distract attention from your expertise. Also keep in mind the background setting of your home office, to ensure that you are the main focus during an online meeting. When a background is cluttered, it makes it more difficult to convince a potential employer of how detail oriented and organized you are.
With any interview, we must be mindful of our body language, but in the past, we could demonstrate our sincerity, leadership, and assertiveness through a firm handshake. In virtual interviewing, we must portray confidence without contact. When interviewing you do want to sit up straight, avoid fidgeting, smile, and keep the camera at eye level, in order to mirror a face to face conversation. Research shows that employers are more likely to remember what you said, if you maintain eye contact, so try to keep your eyes on the camera, instead of the screen image of the hiring manager during your conversation. A helpful hint is to write your talking points on post it notes, and place those on your computer screen to avoid shuffling papers or clicking around during the call. You don’t want to project that you aren’t prepared for, or invested into your interview, by shuffling through notes which might send the wrong message to a potential employer.
A critical do to focus on, is practicing interview questions in advance. Some common questions during an interview include the following:
- “Tell me about yourself” – Don’t ramble on about yourself and your personal life, but instead, this is the time for your elevator speech, that focuses on your quantifiable accomplishments and experience that relates to this job opportunity. Don’t share an accomplishment unless it is relevant or impressive, and related to the job you are applying for.
- “Why are you leaving your job?” – Don’t use this as a time for criticizing your current employer, but instead, focus on the next steps in your career, and the skills required for this job opportunity that you are applying for.
- “What do you know about the company?” – Don’t show up unprepared for this question. The quickest way to fail an interview is by knowing nothing about a potential employer. Do look up the organization on Facebook, LinkedIn, Twitter, and other social networking sites, and do research to learn more about the company. This is also a good way of preparing yourself for questions to ask about the job.
- Tell me about a time you dealt with conflict when working with a team? – An employer wants to understand how you deal with conflict or difficult situations. Do come prepared to share one or two examples of challenges you have faced in your career. This is a time to demonstrate that you can “think on your feet” and solve problems.
- “What are your salary requirements?” -This conversation requires preparation, and a good understanding of average wage for the position you are applying for, in addition to your education level, experience, and location. Don’t start this negotiation using your lowest salary requirements, but instead, start with the highest number, so that there is room to negotiate down to a number that you are both comfortable with accepting.
- “What are your weaknesses? ” – This is the time for an authentic answer, don’t reply with “I work too hard.” Instead, you should share a negative aspect (self-reflection), but explain how you turned this into a positive opportunity for your prior employers.
- “Why should we hire you?”- This can be an intimidating question, but it is also an opportunity to showcase your unique strengths that you can bring to this job opportunity. Do focus on the hiring company’s needs and goals, and explain how your skills meet their criteria.
And last, you do want to make sure that your research into the company has provided you with a few questions to ask at the end of the interview. We’ve all experienced the rapid pace of change during the pandemic, in our work environments over this past year. You can demonstrate forethought and critical thinking skills by illustrating to a potential employer, that you are thinking about your future with that company. Some questions that you may consider asking an interviewer in a post-COVID world might include:
- How would you define someone as successful in this position?
- What is the most important responsibility of this position?
- What are the strategic priorities of the organization, and how have these been impacted by the pandemic?
- How does this role support the company in achieving these priorities?
- What are the main challenges and opportunities that this business faces?
- How does this organization support lifelong learning of your employees, to ensure they are able to work in an adaptable and agile way in the future?
- How often will my performance be reviewed?
- What training opportunities are available to me in this position?
By asking questions, you help build rapport with an interviewer, and demonstrate your interest in working for the company. Remember that employers view your reactions throughout the entire hiring process as preliminary examples of your work quality and ethics. Interviews are just as much about you analyzing whether this is the right role and organization for you, as it is about the interviewer deciding whether or not you are the right candidate. Using this time to ask the most relevant questions, helps you ensure that you are making the right career decision for your success. Don’t ask questions about PTO, background checks, raises, or holidays during an interview, these types of questions are best reserved for the job offer negotiations. Following these do’s and don’ts will help demonstrate what a strong candidate you are.
In conclusion, don’t forget to send a thank you note after the interview. This important step gives you one last opportunity to be remembered, and stand out from the other candidates. Here are some helpful tips to help you put your best foot forward.